Tech Support
Web Browser

We recommend that you use Google Chrome to view our courses online. It comes packaged with the Flash software needed to run our course content.


If you're running a different browser (e.g. Internet Explorer, Firefox, Safari) then you will need to ensure that you have the following software installed as well.

Webcam Test

If you're having issues with your webcam, you can test it here.

Unique Student Identifier

If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment.

Language Literacy

If you require help because of literacy, language or numeracy issues, you can use the Language and Literacy Tool below for an indication of your current skills.

Justice of the Peace

For more information on where to find a Justice of the Peace, please select the state or territory which you live in below.