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Q. Is the White Card recognised in all Australian states?
All White Cards are mutually recognised in each state of Australia.
Q. What is the quickest way to get my White Card?
Blue Dog Training offers clients the ability to use their webcam to complete the course. Your Statement of Attainment with your White Card number will be available as soon as you complete the course. Your White Card will be posted the same business day.
Q. What form of ID is required?
We require one form of photographic identification such as a current and valid copy of:
- Australian Driver’s Licence
- School Identity Card
- Proof of Age Card
- Three other forms of identification such as:
- Medicare Card
- Credit Card
- Public utility account, Electricity, Gas, Water or land line telephone account, one of which must show your current address.
Q. How long does it take to do the course? Do I have to complete my course in one sitting?
The course is designed as a six hour program. It is a self-paced course and if you have previous experience you can move through the course quickly.
You can start and stop your training as many times as you like and your completed work will be recorded ready for your next visit.
Q. Is there any assistance available? What if I have difficulty reading?
Blue Dog Training offers online assistance at all stages of the course. Clients with reading difficulties can use the unique Blue Dog Training audio capability. Audio is available for all learning resources and assessments items. Receiving assistance from anyone other than Blue Dog Training staff is prohibited.
Q. I’ve lost my White Card. How do I get a new one?
If you received your original White Card from Blue Dog Training we can assist you to get a new one at a cost of $44. Simply contact us on 07 3166 3900.
Q. What payment methods are available?
- Credit Card
- Direct Deposit
- Money Order/Bank Cheque